1. Introduction & Data Controller

At the office of Anne Delannet, privacy, strict institutional governance, and personal discretion are paramount. This Policy establishes how we collect, process, secure, and monitor your personal and performance data. Anne Delannet, operating in Amsterdam, Netherlands, acts as the primary Data Controller under the Dutch General Data Protection Regulation (Algemene Verordening Gegevensbescherming – AVG).

2. Protection of Minor Athletes Under 16 (Strict Consent Rule)

In strict compliance with AVG article 8 and Dutch minor privacy standards, we maintain an uncompromised policy regarding youth data validation:

• We explicitly never collect, store, or process personal metrics or profiling histories of any junior athlete under the age of 16 without prior, verified, written parental or guardian signature.
• If personal or performance metrics are transmitted via online inquiries or our Discovery Calls portal by a minor without verified verification, such records are instantly purged from our infrastructure.

3. Information We Collect & Process

We restrict our tracking protocols strictly to information necessary for developing customized mental routine architectures:

• Identity & Communication Data: Name, age, email address, telephone contact, and competitive tournament tier/ranking profiles.
• Performance Profiling: Qualitative match reports, triggers, baseline stress markers, and mental blocks shared voluntarily during the intake phase of our programs.

4. Clinical Discretion & Strict Confidentiality Protocols

Because our optimization methodologies incorporate neuro-somatic elements to systematically resolve deep blocks, all session records are protected by an elite, institutional standard of non-disclosure:

• Siloed Case Files: Clinical monitoring notes, routine mapping frameworks, and intake answers are kept on secure, encrypted European servers and remain fully disconnected from public networks.
• Parental Updates: In alignment with our collaborative framework, general procedural progress is discussed with parents or legal guardians. However, the exact psychological breakthroughs and personal session dialogue remain clinically confidential to preserve a trusted sanctuary for the athlete’s development.
• Legal Mandate Exception: No profiling profiles or confidential files will ever be shared, sold, or rented to external sports clubs, national tennis federations, tournament selectors, or third parties unless mandated by Dutch criminal court orders.

5. Retention & System Purging

We do not retain records indefinitely. Performance profiles, case notes, and communication logs related to training structures are kept for the active duration of the athlete’s program cycle and are systematically wiped out after a period of 24 months following the conclusion of our agreement, unless statutory fiscal obligations under Dutch law dictate otherwise.

6. Your Legal Data Rights Under AVG

As a client, parent, or legal guardian, you possess strict statutory protections under European regulations. You may execute the following rights at any time:

• The Right to Access & Portability: Obtain a transparent, structured copy of all behavioral metrics and documentation held on your family account.
• The Right to Erasure (The Right to be Forgotten): Demand the permanent removal of all historical case logs and training entries from our digital records.
• The Right to Rectification: Instantly update contact details, ranking statuses, or consent authorizations.